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CX Assessment

Curious where you land on the CXLM maturity scale?


How mature is your organization in Customer Experience Lifecycle Management?

Are you curious where your company lands on the Customer Experience Lifecycle Management scale? Take approximately 10 minutes for this 50 question self-assessment. 


Once you've completed the assessment, click here to immediately see what your score suggests and download this free ebook to learn more about the maturity model. If you have any questions or are interested in speaking with a strategic consultant about building a step-by-step roadmap that will pave the way to a better experience for your customers, fill out the form on the right. 

Connect with West at any time to learn more and start building your roadmap to maturity. 



West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.


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