Introducing the Future of IVR
Effortlessly Opt-in and Manage Communication Preferences
See how a visual web interface can supplement the IVR, guiding you through a range of proactive text message opt-ins; including order confirmations and statuses, shipping notices and weekly deals. Best of all? The interface even allows you to key in your email address to receive regular updates – an ordinarily challenging, verbal self-service task.
Submit the form to view the Visual Voice Preference Management video demo.
West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
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